If you have any further questions regarding our products that our website did not answer, contact us
with the form below. If you are a current client of SmartRat, please log in to the Client Area for in-depth support documents, and the toll-free number to reach our 24/7 technical support team.
All technical support
contacts are also included the Welcome E-mail.
Important E-mail Addresses
Sales / Order Department | sales@smartrat.com
The sales department handles all new sales information. If you have any questions regarding our
products, purchase of addons, or the status of your order - the Sales Department will offer you a prompt response. The
hours of our sales office are 8AM - 6 PM EST.
Billing Department | billing@smartrat.com
For questions about your bill, changing your billing information, or about any charges you incurred our Billing Department
will be glad to assist you.
Website Development Department | design.sales@smartrat.com
If you would like an internet presence created for you, or a current website revamped - please consult with our Website Development
Department to see how our services can benefit you.